FAQ_Uzbekistan

Uzbekistan tours

General information:

  1. I would like to travel in Uzbekistan. What documents are required?

You should provide a valid citizenship passport and have to be accompanied by their legal guardians. You may enter and stay in Uzbekistan for the validity period of the entry visa of the accompanying person, but no longer than 90 days from the date of entry into Uzbekistan

  1. Copies of documents are necessary before visiting Uzbekistan?

Yes. In case of loss, they will help you to return home. Also, it is better to make copies in e-form and save in the virtual disk. The access to documents will be available from anywhere. 

  1. If I have problems in Uzbekistan tours, who can I contact?

You can contact your tour operator or guide which will accompany you during your tour. They will find the best solution in any trouble. 

  1. In case of passport loss, what should I do?

You should contact the local police and get certificate of loss. Then you have to go to the embassy or consulate of your country and get approval of your identity by photo and copies of documents. 

  1. I would like to exchange my money. Where can I use this service?

There are a lot of exchange offices (Bank branches) in Uzbekistan. Banks are open until 5 pm. The exchange rates are almost same in all banks in Uzbekistan. Note: changing money in streets, bazaars can violate law and get unpleasant situations. Small exchange offices open 24 hours as in the big Cities like Tashkent, Samarkand and Bukhara. 

  1. Are the credit cards and ATM available in Uzbekistan?

Cards as Master Card and Visa are accepted in restaurants, shops and hotels, but in regions, it is better to bring cash. ATMs are available in Tashkent, Samarkand and Bukhara, except villages. 

  1. What is a transfer?

Transportation of passengers on the customer’s route, which is booked in advance. 

  1. What is time distance from the airport to hotel and vice versa?

Tashkent International Airport is situated in Tashkent city. It will take you about 30 minutes without traffic jam. It is better to leave 2 hours earlier in order not to be late for flight. 

  1. Should I take large or small amount of money?

It does not make sense. Any amount of money is equal in Uzbekistan as well as rates are the same. But it is easy to bring 50$ notes or 100$ notes with you or euros. They must be new and clean. 

  1. One of the travellers cannot come, is it allowed to replaceу him with another?

You need to inform your manager. If it is allowable, the issue will be solved. Note: if it is one-day tours, which indicates the full name of all travellers and passport details, the report must be send to the second party as soon as possible. 

  1. To be vaccinated is important before travelling in Uzbekistan?

Yes. The CDC (Centers for Disease Control and Prevention) and WHO (World Health Organization) recommend the following vaccinations for Uzbekistan: hepatitis A, hepatitis B, typhoid, yellow fever, rabies, meningitis, polio, measles, mumps and rubella (MMR), Tdap (tetanus, diphtheria and pertussis), chickenpox, shingles, pneumonia and influenza. 

  1. How the Uzbekistan national currency called?

Uzbekistan National currency is so’m. 

  1. What is the official religion of Uzbekistan?

There is no official religion in Uzbekistan, but majority of people are Muslim (88 %). 

  1. What current languages are spoken in Uzbekistan?

Uzbek – national language
Russian – official language

Among foreign languages the most popular – English. 

  1. What is an individual tour?

This is a tour that can be designed for one or two or more people. 

  1. What is homestay?

Accommodation of guests in a house or apartment specially adapted for these purposes. As a rule, the owners of the homestay continue to live there, performing the functions of maintenance staff for cleaning, settlement. They are usually a member of CBT (Community Based Tourism) or Destinations (USAID project). Usually they don’t have good conditions. But it is up to you to choose the best one. 

  1. What is Single supplement?

Single supplement means living alone in room without sharing with anyone. This service is additional. 

  1. What do these abbreviations mean? ROH, SGL, DBL, TRPL, QDPL, Ex. Bed, CHD, RO, RR, BB, HB, FB, ALL, Al, UAL, UAI.

ROH (run of the house) – accommodation in a room at the discretion of the hotel.
SGL (single) – single accommodation.
DBL (double) – double accommodation or a room can have either one double bed or two separate single (sometimes half) beds (twin).
TRPL (triple) – triple accommodation or a room can be both one double bed and one single bed, or three separate single beds (rarely).
QDPL (quadruple) – quad accommodation.
Ex. Bed (extra bed) – extra bed or folding bed or, more rarely, stationary.
CHD (child) – a child (usually up to 12 years old).
RO (room only) – accommodation without meals.
RR (room rate) – only accommodation without meals.
BB (Bed and Breakfast) – only breakfast is included.
HB (half board) – the price includes breakfast and dinner (sometimes breakfast and lunch).
FB (full board) – the price includes breakfast, lunch and dinner.
ALL, Al (all inclusive) – breakfast, lunch, afternoon tea, dinner, snacks, drinks, various additional services.
UAL, UAI (ultra all inclusive) – an extended version of “All Inclusive” as breakfast, lunch, afternoon snack, dinner, snacks, drinks, various additional services, an additional assortment of dishes and desserts, additional free food in a la carte restaurants.

 

Food:

  1. Is the any vegetarian food in Uzbekistan?

Being in Tashkent city, it is available anywhere, but in regions it is difficult to find. 

  1. Can I find an appropriate menu if I follow a special diet

You should inform tour operators in advance or guide. So we will find the best solution for you and keep you healthy. But be ready to be faced with difficulties of menu in some regions. 

  1. What do Half Board and Full Board mean?

Half board – dinners
Full board – all lunches and dinners

 

Entertainments:

  1. How can I see the traditional lifestyle of Uzbekistan?

In Uzbekistan you will have an opportunity to see their lifestyle almost everywhere. Being in Bukhara and Samarkand you will see how national felt carpets are made. You can make your own as well. Also there are different kind of national decoration like coats made of wolves, horse saddle decorations, carpets and others. If you visit Gijduvan village, you can see masterpiece of ceramics. In general, Uzbekistan is full of interesting things. 

  1. Where can I see horse riding games (Uloq)?

You can visit Kashkadarya region, Surkhandarya region and Jizzakh region. 

  1. Where the souvenirs can be bought?

You can find them in traditional markets in Samarkand, Bukhara Tashkent and Khiva. There are a lot of them. 

  1. Are there rules for visiting bazaars?

There are some of them. It is better to ask permission if you want to take a photo of people and goods. Take care of your pocket and bags, like in any bazaars, there are a lot of thieves. 

  1. What are national holidays in Uzbekistan?

There are seven public holidays:
1st of January – New Year
8th of March – International Women’s Day
21st of March – Navruz
9th of May – Memorial Day
1st of September – Independence Day
1st of October – Teacher’s Day
8th of December – Constitution Day
Also Uzbekistan celebrates the Day of Defenders of Motherland on January 14 and the Day of Remembrance for the victims of political repressions, observed on August 31, though these holidays are not free days.

Two major Muslim holidays in Uzbekistan:
Ramadan Khait
Kurban Khait.
They are days off and are celebrated each year according to the lunar calendar. 

 

Transport:

  1. What type of cars used on tours?

We have comfortable cars with AC and experienced drivers.

Transport:

  • Transport:
    • 2 pax – Sedan (Lacetti Chevrolet)
    • 4-8 pax – Minivan (Grand Starex, Istana)
    • 10-14 pax – Midibus (Mitsubishi Rosa, Sprinter)
    • 15 and more pax – Big Bus (Yutong, Higer)

 

  1. Can I travel in Uzbekistan with my pets?

There will be no quarantine imposed on your pet when entering Uzbekistan as long as the following requirements are met. Unless otherwise stated, the regulations below apply to domestic dogs and cats only.

Uzbekistan does not require that your pet be identified with a pet microchip, but it is recommended that you microchip your pet and register your contact information prior to traveling as a means of identification should your pet be lost or separated from you. If your pet does not have a registered microchip, make sure your pets are wearing tags that identify them and have contact information for the owner. Your pet must have proof of current vaccination against rabies at least 30 days but not more than 12 months prior to entering Uzbekistan. A rabies titer test is not required to enter Uzbekistan from any country. An import permit is not required to enter Uzbekistan with a dog or cat. A USDA (United States Department of Agriculture (or CFIA – Canadian Food Inspection Agency) accredited veterinarian must then complete the Veterinary Certificate within 10 days of entry for endorsement by the USDA or CFIA if traveling from the United States or Canada. If you are not traveling from either of these countries, the Governing Authority of your country responsible for the import or export of animals should endorse the forms. If the pet is traveling from the United States or Canada, then USDA (US) or CFIA (Canada) State Veterinarian endorsement is required. Live animals entering Uzbekistan should do so at Tashkent International Airport. Clearance can take up to 1 day. All domestic dogs and cats must be free of evidence of disease communicable to humans when examined at the port of entry to Uzbekistan. If your pet is not in apparent good health, further examination by a licensed veterinarian may be required at your expense. Owners can transport up to 2 dogs or cats or pet birds except pigeons. All documentation required for your pet's destination country must be provided. No export permit is required for your cat or dog to leave Uzbekistan.  Rabbits and birds, invertebrates, tropical fish, reptiles, amphibia, mammals such as rodents are not subject to requirements of rabies vaccination, but may have to meet other requirements and should have a health certificate to enter Uzbekistan Pet owners are strongly advised to seek further information from the relevant authority of their country and/or that of the country of destination. If your pet is not a dog, cat or ferret, and especially if it is a turtle or parrot, you should verify that it is not protected under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES).  You will need to apply for additional permits if this is the case. Over 180 countries participate and enforce CITES regulations.

 

Other:

  1. Can I bring alcoholic drinks in Uzbekistan?

Entering Uzbekistan, you can bring alcoholic beverages up to two bottles per person. Important: For citizens flying from Uzbekistan to the EU, there is a limitation on the number of exported liquids in hand luggage: the volume of containers that contain liquids (alcohol, lotions, perfumes, etc.) 

  1. Is it allowed to buy alcohol in Uzbekistan?

You can buy alcohol being over 18 years old. 

  1. What type of power socket is used in Uzbekistan?

In Uzbekistan the power plugs and sockets are of type C and F. The standard voltage is 220 V and the standard frequency is 50 Hz. 

  1. Is it allowed to take photos in Uzbekistan?

Uzbekistan is quite safe country and people there are friendly. Don`t worry. You can take pictures anywhere, besides government, military buildings and metro (inside, outside). If you would like to take a picture of local people, better to ask them before taking, 90% of them will accept. 

  1. Is it safe to have a walk in the evening in Tashkent, Uzbekistan?

Yeah, it's completely out of Danger. But in any case you should be careful while on your walking in the evening. 

  1. Is tap water dangerous in Uzbekistan?

Tap water in Uzbekistan isn't safe to drink, especially in Karakalpakstan. Bottled water is available cheaply everywhere. Long-term visitors should bring a filter. 

  1. Can I take money with me as a souvenir?

Yes, you can. 

  1. What should not be done in Uzbekistan?

Uzbekistan is the ultimate destination when you’re backpacking the Silk Road, but it also has a reputation for being difficult to travel through. Luckily, Uzbekistan is realizing its tourism potential and has done away with many of the restrictive measures putting tourists off of visiting this amazing country. Below you will find some practical information you need to know before visiting Uzbekistan.

  • You need to declare how much money you’re bringing into the country at the border. You’ll fill out an immigration form with the amount on it – don’t lose it! You need to show it when exiting the country.
  • You must leave with less money than you entered with. That’s why you need to save the immigration form. If you’re exiting with more money than you came in with, it’ll look like you went into the country to work and that will not bode well with officials.
  • Don’t bring in any pornographic material into Uzbekistan. It’s not allowed and will be confiscated if (when) the customs officials find it. This includes videos and photos on your phone.
  • Officials might check your mobile phone and/or computer when entering and exiting the country. They’re looking for anything suspicious, from religious material to commentary on the government and Uzbek history, but adult content is mainly what they’re looking for.
  • You can’t bring in any drugs containing codeine. Yes, they’ll check the ingredients of any drugs you bring in, so do keep your pills in their boxes or bottles.
  • Don’t bring in any prescription pills unless your name is on the bottle.
  • Hide any photo (or other) files that border officials might find suspicious. This could include that one porno you really just can’t go without (seriously, though, streaming), or photos from inside the country that have guards or other officials in them—a big no-no.
  • Never, ever take photos of anything military, power plants, or transportation. You’ll get in trouble, and they may think you’re a spy.



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